Keep everyone in the loop
PortalCX gives you and your customers a real-time view of projects in one easy-to-use app that also serves as a central hub for two-way communication, referrals, and promotions.
Empower stress-free communication
Poor communication causes stress and customer cancellations. Real-time project updates through PortalCX restores customer confidence and reduces churn and support costs by 20%.
Happy customers can't wait to spread the word.
PortalCX keeps your customers up-to-date on project progress—while automatically prompting customer reviews and referrals.
Through PortalCX, customers can track progress, get status updates, and learn about promotions. Companies can communicate and promote to their customers within PortalCX to reduce cancelations, support costs, and drive retention and referrals.
What you get with PortalCX
An easy-to-use app helps customers keep track of your progress on any project in real time—providing step-by-step task information on everything from solar installation to home remodeling. And customizable dashboards help businesses track and hit the KPIs that are most important to them.
Personalize your customer portals with templates you can customize to fit your brand.
We combine our API with your customer management tools and integrate with a wide variety of applications to provide a comprehensive experience for you and your customers.
Easily and quickly update your customers with built-in automation.
Send notifications and automate customer service tasks to manage all your client communications in one CRM.
Inclusive Support Channel
Direct your customers and stakeholders to where and what they need to keep the project running smoothly.